Refund and Returns Policy

Merchant Return Policy

At online web designer, we value customer satisfaction and strive to ensure you are fully supported with our digital products and services. Our policy below outlines the conditions and terms of our support.

Eligibility for Support

We offer technical support for any issues encountered within 14 days of purchase. Our team is committed to resolving concerns promptly to ensure that the product functions as described.

Return & Refund Policy

Due to the digital nature of our products, we generally do not provide refunds. If a significant technical issue arises that we are unable to resolve, we will assess the situation on a case-by-case basis and work with you to find a satisfactory solution.

Conditions for Support

This policy applies solely to technical issues that prevent the product from functioning as intended. It does not cover cases where the product does not meet the user’s subjective expectations beyond its stated features or specifications.

Overview

Our support and return policy lasts 15 days from the date of purchase. If more than 15 days have passed, we may be unable to offer support, returns, or refunds.

Please note that the following items are non-returnable:

Gift cards
Downloadable software products
Custom digital designs or personalized services once delivered
Other virtual products once downloaded or accessed

Exceptions for Partial Refunds In specific situations, only partial refunds may be provided at our discretion.

Refund Process

If a refund is approved, it will be processed and credited to your original payment method within a certain number of days. If you haven’t received your refund after notification of approval, please check with your bank or credit card provider, as there may be a standard processing period.

Support Contact

If you have any questions regarding support or need assistance with your product, please reach out to us at info@online-designer.site We’re here to help!